Customer Testimonials

CUSTOMER TESTIMONIALS

It might sound like a cliché thing, but as a team, we are 100% committed to the happiness of every single one of our customers. As an independent, B-Corp certified business, creating genuine win-win, long-lasting partnerships is our ultimate goal.

Below are a few highlights from a handful of happy customers to give you a flavour of what it's like working with us.

Colombian Beans - Instant Coffee - Coffee Bags

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"TrueStart offers excellent quality coffee sourced and roasted in the traditional way, respecting and protecting the environment, while also helping local communities"

Hospitality Manager

Why did you switch to TrueStart?

Being part of Coutts means we need to offer the best of the best, and even if we had good suppliers during the past years, once we started working with TrueStart, we have been sure that was the coffee we have to offer to our clientele is exceptional. TrueStart offers excellent quality coffee sourced and roasted in the traditional way, respecting and protecting the environment, while also helping local communities It's left us wondering, 'why didn’t we switch before?'

What has the feedback been like?

Most have the feeling that the coffee at first is weaker, from a caffeine perspective; we then explain that the levels of caffeine are controlled, they occasionally get a bit confused but after few coffees (not in the same day) they actually realise that they do the same job as the previous coffees. I personally didn’t drink much coffee, even though I love the taste of it, meaning that as soon as I had one, I would be hyper. With TrueStart coffee I have the extra energy coffee gives but without that hyper feeling, which made me have coffee more often.

How about your sustainability goals?

In a world where we are all concerned about the environment and our CO2 footprint, plus our desire to eliminate as much of our waste as possible, we also need to partner with companies whose values also align to this; TrueStart is one of our top suppliers and we believe we need to ensure these B-Corps are getting the support they need. Choosing sustainable companies like TrueStart will also help our company become more sustainable, supporting a chain reaction to fulfil our collective sustainability goals.

Coffee Beans - Instant Coffee - Coffee Bags - Cold Brew

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"There is something in the range for everyone and the feedback has been resoundingly positive. A UK based enterprise with a true commitment to sustainability, that delivers great service along with fantastic quality and taste"

Sales Director

Take the TrueStart taste test!

The Viking employees are happy! There is something in the range for everyone and the feedback has been resoundingly positive. My personal favourite are the coffee bags, but there is a full range of instant coffee, coffee beans for machine use and cold brew cans. I’d encourage people to buy and try. As a TrueStart partner, we sell the full range via the Viking Direct webshop to businesses large and small in the UK. We’ve no complaints – it’s great to be partnering with you!

Super Blend Beans - Instant Coffee

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"The coffee served up in DeskLodge House, provided by TrueStart is awesome. Never a sad face when having a catch up over a good coffee and the team all love it"

Managing Director

Proud to serve truestart

Having TrueStart coffee as our bean of choice at DeskLodge House has been brilliant. They have great customer service and even came in for a tasting day so our members could vote and pick the type of bean that would be most popular in our machines. Plus they're local, independent and B Corp Certified. What more could we ask for?